SBP launches complaint resolution portal for housing customers.

KARACHI -- The State Bank of Pakistan has launched a portal for complaint resolution to promote affordable housing in the country that would help the potential customers and also promote low-cost housing initiated by Prime Minister Imran Khan.

The SBP said that the prime minister presided over a meeting of the National Coordination Committee on Housing, Construction and Development (NCCHCD) in Islamabad on Thursday.

State Bank Governor Dr Reza Baqir presented key features of an online complaint resolution mechanism developed by the SBP to resolve complaints of potential customers under the government's Markup Subsidy for Housing Scheme for affordable housing.

Mr Khan praised the development of a user-friendly and comprehensive complaint resolution mechanism to assist people who would like to borrow money under the scheme, said a statement issued by the SBP on Thursday.

The complaint resolution mechanism comprises an IT-based portal supported by a...