PTA conducts 72 QoS surveys to measure quality of CMOs services.

Pakistan Telecommunication Authority (PTA) in collaboration with Cellular Mobile Operators (CMOs) has carried out 72 independent Quality of Service (QoS surveys and network optimization exercises in different cities of Pakistan to measure the performance and quality of the operators.

According to an annual report of the Pakistan Telecommunication Authority (PTA), the authority conducted a nationwide CMOs' QoS benchmarking campaign in January-February 2022 to resolve user complaints and determine the quality of CMOs.

Using the Network Performance Score (NPS) methodology, testing was carried out on approximately 4,522...