PIA passengers can book tickets using WhatsApp chatbot.

KARACHI -- In a step towards facilitating passengers for online confirmation of tickets and seats, Pakistan International Airlines (PIA) has introduced WhatsApp chatbot. According to the national flag carrier, with the help of the chatbot, passengers can get guidance on ticket confirmation, seat and other matters before their flight.

Moreover, passengers can check their flight schedule and timings with the help of WhatsApp. 'PIA is stepping ahead further for...

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