Staff shortage bars National Savings from facilitating pensioners.
ISLAMABAD -- Staff shortage and inadequate number of branches have made it impossible for the National Savings to facilitate pensioners and investors at various branches across the country.
An administrative and management crisis surfaced when the Finance Ministry transferred the system of saving banks and pensions from the Pakistan Post to the National Savings as the latter wasn't ready to handle this burden, an official appointed at the Central Directorate of National Savings told reporter.
Azad Jammu and Kashmir (AJ and K)was affected the most as there were only four branches in the entire state to deal with the pension cases from 10 districts, the official said, adding that such circumstances have made it impossible for the staff to properly serve the customers.
Ghulam Mustafa, a retired soldier said that he came to Rawalakot from his hometown Abbaspur, which is more than 100 kilometer away, to collect his pension, but frustratingly the branch was closed when his turn came.
'I, along with 50-60 other pensioners, spent the entire night outside the National Savings Rawalakot Branch to collect my pension on the next day,' he said, adding that people from adjacent areas have to reach the branch at night to be able to receive pension on the next day.
Another official of the National Savings informed that the Rawalakot Branch is...
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