SSGC holds another Khuli Kachehri session to solve customers' queries.

The eight session of Ruburu, SSGC's online Khuli Kachehri session was held on September 2, 2020 to facilitate those gas customers seeking redressal of their complaints. Through a pre-publicized phone number, a large number of Karachi-based customers called SSGC representatives led by Acting MD Mr. Amin Rajput, to seek redressal of their gas related complaints.

SSGC has been utilizing this relatively new mode of communication since May 2020 on the directives of the Prime Minister of Pakistan's PMDU (Performance Delivery Unit) to facilitate customers who could not physically visit utility companies due to COVID-19 situation.

In this session, AMD SSGC was accompanied by Shehryar Kazmi, GM/Incharge (Customer Service), Kamran Nagi, GM (Distribution South) and Adnan Afzal...