Responsibilities of dealing officers serving in OPC ordered.

LAHORE -- Additional Chief Secretary Punjab Irum Bukhari issued orders regarding the responsibilities of dealing officers serving in the Overseas Pakistan Commission.

The Overseas Pakistan Commission needed to reorganize the mechanism of processing applications for the convenience of Expats and for timely redressal of their grievances.

'Due to lack of proper action plan for all the stages from receipt of applications to processing of applications was delayed', she added. Now a balanced system has been set up which will enable speedy resolution of cases that have been pending for years.

She said that earlier there was no set procedure of work for dealing officers. A proper job description has been articulated, dealing officers will now be required to submit the report to the District Overseas Pakistan Commission within the best 72 hours.

Additional Deputy Commissioner Revenue has been appointed as the focal person by the District OPC. Prior to this, the petitioner did not know which officer was dealing with his complaint due to which the complaint could not be resolved in time and in case of inquiry, different officers...