PTCL broadband.

Byline: Muhammad Haris Hayat - Sargodha

IT has been a little over a month since I decided to use PTCL's broadband services for my Internet usage. To my regret it has been an agony.

The PTCL claims it is providing a speed of eight mbps, but the reality is different. Its veracity can be challenged by the fact that I came across a shocking revelation by their very own lineman, who told me that my house was not feasible of a speed above four mbps.

If any speed above four mbps was not feasible then why did they install an Internet connection over and above four mbps without even notifying me about the feasibility?

Since April 11, I have persistently been calling on their helpline but encountered false assurances every time (all the...

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