Petroleum Division resolves 135,308 complaints received at Pakistan Citizens Portal.
ISLAMABAD -- The Petroleum Division (PD) and its attached departments have so far resolved around 135,308 complaints, out of 140,082 received at the Pakistan Citizens Portal, launched by the Prime Minister in October 2018 for prompt redressal of grievances against the public sector organizations.
"The complaints were resolved without any delay, and complaint resolution rate stood at 97 percent with absolute satisfaction of complainants," the PD said in a news release.
The portal management placed recently PD in a list of top 10 public organizations/Divisions, who resolved maximum number of complaints registered with their organizations.
The Petroleum Division has also refurbished the mechanism of...
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