Ombudsman orders swift action on cases referred by regional office.

LAHORE -- Ombudsman Punjab Maj (retd) Azam Suleman Khan has directed the Multan administration to take swift action for resolving the public complaints related to provincial government departments, especially police and revenue, to protect the public rights.

He said this in a meeting with the district administration officers in the office of Commissioner Multan Amir Khattak, said a press release issued here on Saturday.

During the meeting, which was attended by Adviser (Headquarters) Shafiq Hussain Bukhari, Regional Police Officer Capt (retd) Muhammad Sohail Ahmad Chaudhry, Deputy Commissioner Umar Jahangir, City Police Officer Mansoor-ul-Haq Rana and others, provincial ombudsman emphasised the importance of addressing the public grievances promptly and efficiently, as it encourages more efficient public administration and provides a cost-effective dispute resolution mechanism to people. He also highlighted the importance of the platform of district ombudsman offices and encouraged the administration to work closely with them to ensure that citizens' complaints are resolved in a timely and effective manner.

"Many of the complaints we receive...