Number of Roshan Digital Account holders hits 400,000.

KARACHI -- The number of Roshan Digital Account (RDA) holders has reached 400,000, a survey conducted by the State Bank showed on Wednesday.

Of the 10,000 account holders contacted, 9,777 responded to the survey.

When asked about the major reasons for not being satisfied with the facility, 76 per cent of respondents said it was an ineffective mode of communication for complaint resolution.

About 69pc complained about the lengthy resolution time, 67pc referred to the lack of knowledge of officers deputed with complaint resolution and 45pc found the complaint submission cumbersome.

The survey found that 70pc of people opened an account for family support, 11pc for stock market investA!A!A!ment and 22pc for real estate investment. Besides, 36pc depositors belonged to Saudi Arabia, 23pc to the United Arab Emirates and 10pc to the European Union and the United Kingdom.

Moreover, 23pc were permanent...