Byline: Tahir Sherani
The National Electric Power Regulatory Authority (Nepra) will hold a public hearing of complaints regarding excessive electricity load-shedding by K-Electric, the regulatory body said in a press release.
The hearing will be held on July 10 via video link on Zoom "due to the prevailing Covid-19 situation", the statement, dated July 6, said.
"All interested stakeholders and general public may participate in the [public] hearing to share their views/comments regarding load-shedding position in Karachi," the statement read.
In a public advertisement in newspapers, Nepra said that those who wished to attend the hearing may send an email to the Registrar office (email@example.com) in order to get the video link ID and password.
Last month, Nepra had taken notice of complaints regarding continuing unannounced load-shedding in Karachi and directed the power utility to submit a detailed report in this regard.
The body had also noted that inflated electricity bills were being charged to consumers.
"Strict directions have been given to K-Electric to take remedial measures and submit a detailed report to Nepra immediately," Nepra said.
It added that consumers who were receiving exorbitant bills could file complaints with Nepra's regional office in Karachi or through their website, by providing the relevant documents.
Unannounced power outages, exorbitant bills
In recent weeks, citizens living in the metropolis have complained about excessive billing and unannounced power outages...