Listening to public grievances our fundamental responsibility as govt servants; CS GB.

GILGIT -- Chief Secretary Gilgit Baltistan Muhiudeen Wani in an official statement to media, said it has come to our attention that there are concerns among the people of Gilgit-Baltistan (GB) regarding the accessibility of government offices and the delay in addressing their genuine issues. "As government servants, it is our fundamental responsibility to listen to the grievances of the public and ensure prompt redressal, the Chief Secretary GB said.

He said considering the above, it is hereby directed that all officers must prioritize the receiving of complaints and ensure their accessibility to the public between 10-12 pm. He added to facilitate effective implementation, the Services and General Administration Department (S and GAD) is instructed to issue the necessary guidelines and notify all departments regarding the designated hours dedicated solely to receiving public complaints. Adding that during these two hours, all meetings in the departments...