K-Electric earns LEEDs gold green building certification.

At an inauguration ceremony held on World Energy Conservation Day, K-Electric (KE), in a power industry first, re-opened its Integrated Business center located at Tipu Sultan Road, Karachi, following renovation using energy efficient materials and processes which have earned it the prestigious LEED Gold Green Building certification.

LEED is an international green building certification system, awarded by the US Green Building Council, verifying that a construction is designed compliant with global standards of energy performance and conservation, reduction in carbon emissions, indoor environment quality and water efficiency. Adoption of the latest energy management technologies, including energy efficient lighting and air conditioning, heat transfer prevention measures, energy monitoring and automation systems, plus water conservancy, will potentially conserve 124,000 kWh per annum at the KE Centre while installation of photovoltaic (PV) system will reduce up to 30% energy consumption annually and reduce CO2 emissions by 64 metric tons per annum.

In addition to its LEEDS certification, the re-opened IBC will augment KE's growing focus on improving overall customer experience. The IBC, which will be the first of KE's 30 IBCs to serve customer seven days a week, will stay open till 7pm, Monday to Saturday and till 3pm on Sundays. In addition, there are separate counters for senior citizens and industrial customers. Wi-Fi has also been enabled to accommodate customers in downloading the KE Live App. During the renovation, processes were also streamlined to allow for first contact resolution.

Visiting the newly re-opened IBC to observe KE's customer service efforts and take feedback from the general public, Member (Incharge), Wafaqi Mohtasib (Ombudsman)'s Secretariat Regional Office Karachi, A.D Khowaja said, 'I am pleased to see KE's initiative in driving environmental...