FESCO chief holds e-court on Facebook.

FAISALABAD -- Chief Executive Officer (CEO) Faisalabad Electric Supply Company (FESCO) Engineer Bashir Ahmed said that FESCO was taking all possible steps to resolve consumers' complaints on top priority basis in addition to facilitating them at maximum extent.

Addressing e-court on Facebook at FESCO Headquarters here on Friday, he said that installation of new electricity connections, replacement of faulty meters and other electricity related issues were being solved very quickly.

He said that e-court was proving helpful for consumers to address their electricity-related issues on priority basis. This court was also creating a soft image of the company, he added.

He further said that on the special directives of Ministry of Energy (Power Division), the problems of the consumers were being solved at one click from home. In the light of the government's vision, FESCO was regularly holding courts and this process would continue in future.

Apart from the central monitoring cell established at FESCO headquarters, the consumers could also get their complaints registered on 118, toll-free number 0800-66554 and through SMS service at 8118 round the clock and immediate action will be taken on these complaints, he added.

FESCO...