Federal Ombudsman Office addressed over lac cases in year 2022.

PESHAWAR -- The Federal Ombudsman Office has addressed over 1,60,000 cases during the year 2022, of which 50 percent complaints were handled without utilizing additional budget or employing human resources.

This was stated by Federal Ombudsman Ejaz Ahmad Qureshi while briefing media at Itla Cell civil Secretariat Peshawar.

He said that hundred percent increase was recorded in online disposal of cases, and hearings of complaints were also conducted online with an aim to provide justice to people at their doorstep.

He further said that performance targets for the Investigating Officers and Advisors have been increased to more than hundred percent during the year 2022, and justice was also ensured through frequent inspections of public service organizations and by...