Allied Bank partners with Infobip to offer WhatsApp banking.

LAHORE -- Allied Bank, one of the largest commercial banks in Pakistan, has announced addition of WhatsApp to its customer communications channels in collaboration with global cloud communications provider, Infobip. The move is set to strengthen the Bank's digital presence and offer its customers universal banking services, fit for today's connected consumer expectations. Allied Bank is aiming to elevate customers experience by offering digital banking services over WhatsApp channel. The chatbot will enable customers to request account balance inquiry, mini statement and other services to explore discounts, offers, locate nearest ATM and Branch on self-service basis. The WhatsApp Banking service will offer customers a highly convenient and efficient platform with ease of communicating 24/7 over a secure platform using an encrypted messaging functionality. Sohail Aziz, Chief Digital Banking at Allied Bank Limited, commented on this occasion, 'Since social media is now part of our daily life, we believe that...